Terms and Conditions

Effective Date: September 5, 2025

1. Introduction

Welcome to Desert King Windows. By accessing or using our website, products, and services, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, you should not use our services.

2. Company Information

Desert King Windows was founded in Oro Valley, Arizona in 1999 and now proudly serves customers across Phoenix, El Paso, and Albuquerque. Our primary services include window replacement and installation.

3. Services Provided

We provide window replacement, installation, and related services. The availability of services may vary by location and is subject to scheduling and product availability.

4. Quotes and Pricing

All quotes provided are based on the information available at the time and are subject to change if project requirements are modified.
Final pricing will be confirmed in writing before work begins.
Promotions or discounts cannot be combined unless otherwise stated.

5. Payment Terms

Payment terms will be outlined in your service agreement.
Deposits may be required before work begins.
Late or missed payments may result in suspension of services or additional fees.
All payments are processed securely.

6. Customer Responsibilities

To ensure proper service delivery, you agree to:

Payment terms will be outlined in your service agreement.
Provide accurate and complete information regarding your property and project needs.
Allow access to your property at agreed times for service appointments.
Follow safety guidelines during installation or service work.

7. Warranties and Guarantees

Product warranties are provided by the manufacturer and may vary depending on the product selected.
Desert King Windows provides service warranties as stated in your agreement.
Warranty claims must follow the outlined process in your contract.

8. Limitation of Liability

Desert King Windows is not liable for:

Product warranties are provided by the manufacturer and may vary depending on the product selected.
Desert King Windows provides service warranties as stated in your agreement.
Warranty claims must follow the outlined process in your contract.

9. Intellectual Property

All content on our website (including text, images, logos, and designs) is the property of Desert King Windows and may not be copied, reproduced, or distributed without written permission.

10. Termination of Services

We reserve the right to refuse or terminate services if a customer violates these Terms, provides false information, or engages in abusive behavior.

11. Changes to Terms

We may update these Terms from time to time. The revised version will be posted on our website with a new effective date. Continued use of our services after updates means you accept the changes.

12. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

13. Contact Us

If you have questions about these Terms, please contact us:

Desert King Windows Co.
2615 S 21st, Phoenix, AZ 85257
CustomerCare@desertkingwindows.com
(866) 891-7492

Desert King Windows LLC
2615 S 21st, Phoenix, AZ 85257
CustomerCare@desertkingwindows.com
(866) 891-7492