Privacy Policy

Privacy Policy for Desert King Windows LLC and Desert King Windows Co.

Effective Date: September 5, 2025

Desert King Windows

Desert King Windows LLC and Desert King Windows Co. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website (“Site”) and engage with our services. By using our Site, you agree to the terms of this Privacy Policy.

1. About Desert King Windows

Desert King Windows was founded in Oro Valley in 1999 by Bill and Susan Burns. With decades of experience in replacement window sales and service, we have expanded into multiple locations including Phoenix, El Paso, and Albuquerque. Our commitment to customer satisfaction and quality service has helped us grow into a trusted name in window replacement and installation.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly:

Contact Information: Name, email address, phone number, and mailing address when you fill out forms or communicate with us.
Payment Information: Billing address and payment details when making a purchase or payment.
Service Details: Information you provide when requesting quotes, consultations, or other services.

B. Information We Collect Automatically:

Device and Usage Information: IP address, browser type, operating system, referring URLs, and information about your interaction with our Site (e.g., pages viewed, time spent on pages).
Cookies and Tracking Technologies: Small data files stored on your device to enhance your browsing experience and provide analytics. For more information, see our Cookie Policy.

C. Information from Third Parties:

Data from marketing and advertising partners, including insights from campaigns or interactions with Desert King Windows LLC and/or Desert King Windows Co.

3. How We Use Your Information

We use the information we collect for purposes such as:

Providing Services: To respond to inquiries, process transactions, and deliver services or products.
Improving User Experience: To analyze Site usage and improve functionality, design,and content.
Marketing and Communications: To send promotional materials, updates, newsletters, or service announcements. You can opt out of marketing emails by clicking the unsubscribe link in any email.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Fraud Prevention: To detect, prevent, or address fraudulent or unauthorized activities.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in these cases:

Service Providers: With third-party vendors who help us operate our business, such as payment processors, hosting providers, or marketing agencies.
Legal Obligations: When required by law or legal process to disclose information.
Business Transfers: In the event of a merger, acquisition, or sale of Desert King Windows LLC’s and/or Desert King Windows Co.’s assets, your information may be transferred as part of the transaction.
Consent: When you give explicit consent to share your information with third parties.

5. Data Security

We use appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, your data will be securely deleted or anonymized.

7. Your Privacy Rights

You have the following rights regarding your personal information:

Access and Correction: Request access to the information we hold about you and correct inaccuracies.
Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Opt-Out of Marketing: Unsubscribe from promotional emails or opt out of targeted advertising.
Do Not Track: While our Site does not respond to Do Not Track signals, we honor applicable laws regarding online tracking.

To exercise these rights, contact us at CustomerCare@desertkingwindows.com

8. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to:

Enhance functionality.
Analyze website traffic.
Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings or our Site’s cookie banner. For more details, see our Cookie Policy.

9. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data being collected, we will promptly delete it.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes indicates your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Desert King Windows Co.
2615 S 21st, Phoenix, AZ 85257
CustomerCare@desertkingwindows.com
(866) 891-7492

Desert King Windows LLC
2615 S 21st, Phoenix, AZ 85257
CustomerCare@desertkingwindows.com
(866) 891-7492